Privacy policy

1. Overview

Scarla Enterprises is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase services. By using this website, you agree to the terms outlined below.

2. Information We Collect

We may collect personal information when you:

  • Fill out a contact form or request a quote

  • Purchase a service or product from our store

  • Subscribe to our email list or newsletter

  • Communicate with us by email or through our website

The information collected may include your name, email address, phone number, billing address, payment details, and any information you choose to share regarding your project.

3. How We Use Your Information

We use your information to:

  • Process your orders or service requests

  • Communicate with you about your project or purchase

  • Provide customer support

  • Improve our website and offerings

  • Send updates, promotions, or helpful content (if you’ve opted in)

We will never sell, rent, or trade your personal information to any third parties.

4. Payment Information

All payments are processed securely through Shopify’s payment system or trusted third-party processors such as PayPal or Stripe. Scarla Enterprises does not store or have access to your full payment card information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can choose to disable cookies through your browser settings, though this may affect certain website functions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected — such as processing orders, complying with legal obligations, and resolving disputes.

7. Third-Party Services

We may use third-party tools and apps (such as analytics, email platforms, or Shopify plugins) that help us operate our website and deliver services. These third parties have their own privacy policies and data handling practices. We recommend reviewing those policies for more information.

8. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. While no online transmission is completely secure, we follow industry best practices to safeguard your data.

9. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at contact@scarlaenterprises.com. If you wish to withdraw consent for receiving communications, you can unsubscribe at any time using the link in our emails or by contacting us directly.

10. Children’s Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 18.

11. International Data Transfers

If you access this site from outside Canada, please note that your data may be transferred to servers located in Canada or other countries where we operate or use service providers. By using our website, you consent to these transfers.

12. Changes to This Policy

Scarla Enterprises reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically to stay informed.

13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact: contact@scarlaenterprises.com